AI Support Chat
Get instant answers about anything in PhotoMetrics. The AI assistant knows your trackers, your data, and every feature — so answers are specific to you.
Open the app, tap the chat icon in Settings, and ask anything.
Available 24/7 inside the app
Email a Human
Prefer talking to a real person? Send us an email and a human will read it and respond. We handle account issues, bug reports, feature requests, and anything the AI can't solve.
support@photometrics.ioWe respond within 24 hours
Frequently Asked Questions
How does the daily photo limit work?
Every day you get 10 complimentary photos across all your trackers. The count resets at midnight. All features are always unlocked — there are no tiers or subscriptions.
What happens after I use my daily photos?
If you need more than 10 photos in a day, you can purchase credits. Each credit covers one additional photo. Credits are $5 for a pack of 50 ($0.10 each).
Do credits expire?
No. Credits never expire. Buy them when you need them and use them whenever you want.
Is my data private?
Yes. Your photos and data are encrypted and stored securely. We never sell your data, never show ads, and you can delete your account and all data at any time.
Will my data sync across devices?
Yes. Your data is stored in the cloud and available on any device where you sign in with your account — iOS, web, and future platforms.
What are AI Advisors?
Advisors are AI personas — a coach, nutritionist, or analyst — that you attach to a tracker. They comment on every photo with context-aware insights that build over time, giving you personalized perspective on your data.
For privacy and legal information, see our Privacy Policy and Terms of Service.